Tomorrow's Classroom Return Policy

We will replace the merchandise or refund the full amount of your order if...

• Your order was damaged during delivery.
• Your merchandise is defective or does not arrive as ordered (size, color, or features were not as you specified).
• You obtain a Return Merchandise Authorization (RMA) Code and follow the proper return procedure.

In all cases, our return policies reflect those of our suppliers. The specific return policy of any item is dictated by the terms of its manufacturer, including applicable restocking and/or transaction fees. To avoid potential problems, please ask any questions (size, color, etc.) you have prior to placing your order.

Please read below for specific details and additional information regarding our return policy. If you have questions or need help returning an item, please call (330) 361-4090 or email Help@TomorrowsClassroom.com.

Your Responsibility:

You are responsible for inspecting your merchandise for damage or discrepancies when it is delivered. If the shipment arrives damaged or incorrect, please contact us immediately. If you do not have time to inspect the order, or it is delivered when you are not present, please sign for the delivery noting "damaged" on the Bill of Lading.

*** Please keep the original shipping cartons until you are satisfied that your merchandise is correct and damage-free. Most manufacturers will not accept returns unless the item is in the original packaging; Freight companies will need to inspect the cartons if the shipment was damaged. ***

Damage Claim Procedure:

Although merchandise is carefully packaged to prevent damage during transit, accidents may occur during delivery. Although these circumstances are beyond our control, we will take responsibility for filing the damage claim provided you adhere to the following Damage Claim Procedure:

1) Specify which items are damaged (including a description of the damage) on ALL copies of the Bill of Lading. Both copies must be signed by the delivery driver (including the copy you keep).

2) Contact us to obtain a Return Merchandise Authorization (RMA) Code within 5 days of delivery. If you wait longer than this to notify us, we cannot be held responsible for damaged shipments.

3) Fax the Bill of Lading and RMA Code to (330) 361-4090. This must be received within 5 days of delivery.

4) Hold the damaged merchandise, including the original packing cartons, for inspection by the freight carrier.

5) Return items per instructions of Customer Service Department.

Merchandise damaged during delivery will be replaced or you will receive a full refund.

If you use your own shipping carrier, you will be responsible for filing any damage claims directly with the freight carrier.

Concealed Damage:

If you accept merchandise and notice damage after the delivery driver leaves (no damage noted on the Bill of Lading), you may still file a damage claim. However, all concealed damage claims must be submitted in writing (fax or email only) within 5 days of delivery. Please follow the Damage Claim Procedure outlined above.

All Other Returns:

If you need to return an item for any other reason, you may still do so under the following guidelines:

• You must contact us within 5 days of delivery to obtain a Return Merchandise Authorization (RMA) Code. If you wait longer than this to contact us, your return request may be refused.
• You are responsible for all shipping costs, including return freight charges.
• You may need to pay an additional restocking fee of 15-30% and/or a transaction fee of $15.00.
• Customized products are non-returnable.
• Items must be returned in re-salable condition and in original packing cartons. Merchandise that is used/abused, customer-damaged and/or altered will not be refunded or exchanged.

Additional Information:

More than anything, we want you to be one of our raving fans. So whenever we can, we will accommodate your request for a return. We also try our best to waive fees issued by the manufacturer, but we cannot guarantee this. In cases where manufacturers will not accept a return, we may issue store credit for your merchandise.

Returned Merchandise Authorization (RMA Codes) expire 30 days from the date of issue and all returned items must be received within this time period. Orders returned without an RMA Code will be refused.

We reserve the right to modify our return policy at any time, so please review it frequently.